Project management

Translation, localisation and communication project management

Our project managers handle any linguistic or intercultural communication project on your behalf, in full compliance with your objectives in terms of both quality and budget.

Whenever there is the need to understand or interact with other languages and cultures, be it orally, visually or in written form, SMG Languages can organise and manage all the necessary human and technological resources to deliver the results you expect. This could be the localised translation of your corporate content or meeting the needs of a foreign audience or professional support in forging lasting international relationships.

Our experience dates back to 1990, and today we offer outsourced project management solutions that ensure specialist services without adding to your fixed costs: you are free to request and pay for the service on demand, so only when you need it.

What can our project managers do for you?

• They always respond to your enquiries: whatever you need, you will be assisted by a dedicated project manager and their team, who will support you even on complex projects, 24 hours a day, 7 days a week.
• They coordinate all the specialists working on the project, such as web analysts, copywriters, translators, communications creatives and ICT specialists.
• They apply certified work processes, which produces exceptionally effective linguistic content, ensures the content’s legal compliance, guarantees a high level of confidentiality and optimises your international communication flows in accordance with major international certifications, including ISO 9001, ISO 27001, ISO 17100 and ISO 18587.
• They use exclusively tried-and-tested technologies capable of fulfilling the most ambitious objectives in terms of service quality, punctuality, information security, ethics, social impact and adherence to budget. For example, our platform SMGDesk allows you to request language services directly online, monitor project progress, view your personal client glossary and receive detailed statistics on the work carried out.
• They help improve the performance of your staff and existing suppliers: if you would like to entrust certain services to your own staff or regular suppliers but need improvements in effectiveness or efficiency, our project managers will coordinate their day-to-day operations and support them in acquiring the necessary new skills.
• They save you a huge amount of time and resources: if you have already managed translation and communication projects, you will know that project management can consume far more time and resources than the work itself. Coordinating linguists, assigning the various jobs, managing deliverables, liaising with revisers and proofreaders, resolving technical issues in the layout and formatting of foreign-language files, and checking for accuracy and consistency are just some of the many tasks a project manager has to do – tasks that SMG Languages can handle for you!