By your side 24/7

If you operate in foreign markets in a highly competitive environment, you may need translation, interpretation, and communication services at any time, including at night, on Saturdays, Sundays, and public holidays. SMG’s worldwide network of offices and highly motivated in-house personnel enable us to organize 24/7 services according to our clients’ needs.

Our multinational structure allows us to manage projects across several offices, working continuously throughout the day and night. Translation deliveries, interpretation services, and project planning on Saturdays, Sundays, and during holiday periods are all part of the service, and we are set up to support you.

For any request, or to schedule work outside standard business hours, simply contact one of our offices.

Urgent work and meeting deadlines

Meeting deadlines and handling large volumes of urgent translation work, even more than 100 pages a day, is made possible by:

  • Worldwide locations: we have offices across multiple time zones, allowing us to manage texts 24 hours a day.
  • Our own personnel: our PMs are permanent employees, while our translators include both permanent employees and collaborators who work with SMG Languages on a preferential basis. This ensures greater control over human resources, facilitating training and awareness.
  • The progress of translation work is continuously monitored by our PMs using specific software developed in-house. One of our PMs will oversee every stage of the translation process and can provide progress updates at any time. They will also plan measures to address any unforeseen events, giving you peace of mind.
  • Replacement professionals with equivalent skills are ready to step in if those originally assigned become unavailable.

SMG’s main solutions

Summary translation

In exceptional cases, we can reduce turnaround times even further with our summary translation service: our expert translators identify and translate the key concepts for the client, extracting and translating only the information you really need, thereby saving valuable time.

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Post-edited machine translation

We do not recommend machine translation to private individuals but, if requested, we know how to use it to best effect: we use it only to obtain a pre-translation more quickly, with probable errors corrected through subsequent revision by one of our expert editors. This enables us to further reduce the turnaround time for urgent translations.

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Case study: Leonardo-Finmeccanica

For Leonardo S.p.A., we have completed numerous urgent translations, including express deliveries within 15 minutes of receiving an order. This is possible thanks to dedicated project managers and our extensive translation memory system, which stores and retrieves similar texts from previous translations.

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