Linguistic and cultural mediation service
Community interpreting and mediation for international organisations and multinationals
SMG’s linguistic and cultural mediation service is specifically designed to meet the needs of public services (community interpreting) and international organisations and multinational companies, which require linguistic and cultural support to manage dialogue with individuals from cultural and ethnic backgrounds different from their own.
The support of one of our linguistic and cultural mediators can make all the difference. Consider the crucial role of community interpreters in public services: in addition to interpreting conversations, the mediator clarifies and explains concepts that may be taken for granted in one culture but may not be understood in another, helps to manage crises and cultural conflicts, prevents misunderstandings and highlights opportunities.
Going beyond mere translation, cultural mediation provides an interpretation of reality to facilitate understanding for those who might otherwise struggle to understand it.
Our main clients
Specific areas in which linguistic and cultural mediation improves the relationship with a foreign audience
- Information and assistance for immigrants and foreign nationals at welcome and orientation centres.
- Orientation and communication with immigrants at immigration centres.
- Intercultural dialogue for foreign missions, both civil and military.
- Cultural and linguistic advice during political negotiations.
- Language assistance for foreign patients in hospitals.
- Language and integration support for foreign students in schools.
- Cultural and linguistic support during business meetings and intense negotiations.
- Management of cultural differences and trade union issues involving a foreign workforce.
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