SMG Medical is the brand of expert pharmaceutical and medical translation services provided by Studio Moretto Group, the translation agency that, since 1996, has been supporting some of the main players on the international scientific scene.
With a well-established organisation and a pool of expert translators, SMG Medical operates in several countries with the objective of supporting the guarantors of human health through our language services for the medical and pharmaceutical industry.
SMG Medical language services
Medical and pharmaceutical translations
Professional translations by our expert translators, with ISO 17.100 and UNI EN 15038 certified quality. For example, we provide translations of scientific papers, medical records, scientific reports and articles, as well as translations of clinical trials, package inserts and scientific marketing materials.
Our interpreters translate for medical and pharmaceutical conferences, conventions, trade fairs and other industry events. Simultaneous interpreting with headset, microphone and soundproof booths, which are also available for hire.
We also offer a remote interpreting service for video conferences via Zoom, Teams, Google Meet, GoToWebinar, Webex and Skype.
Advanced terminology research
Medical terminology research, which helps identify the most appropriate scientific lexicon and maintain correct and consistent communication online and offline.
Specialised support to shape written content according to the needs and cultural paradigms of foreign audiences, so that your message is conveyed clearly and effectively.
Organising translations and images within multilingual documents, as to create an orderly and effective layout for foreign audiences in all languages.
Foreign language subtitling service, useful for presentation videos, interviews and online courses.
Support from professional language-cultural mediators to manage situations at risk of conflict or misunderstanding, such as dealing with foreign members of the public in a hospital setting.
Conference and simultaneous interpreting systems
For conferences, SMG offers a convenient rental, installation and management service for all necessary audio and video equipment, including streaming, web conferencing and simultaneous interpreting systems, such as translation booths, receivers, etc.
Our key clients
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Case Study - SMG Medical
Italian ministry of health: support at the height of the COVID-19 emergency
Translation peak of 550 pages, flexible and real time translations, client cost savings: 32%
In December 2020, at the height of the COVID-19 crisis, Studio Moretto Group began providing translation and interpreting services to the Italian Ministry of Health, supporting both European and international communication and relations in English, French, German, Spanish and Portuguese, as well as in Nordic, Slavic and Oriental languages.
The highly professional translators and processes employed by the SMG Medical brand have ensured optimal management of language projects, with particular focus on accurate scientific terminology, the critical importance of content in the pandemic situation and compliance with the tight deadlines imposed by the crisis. Although production restrictions during lockdown also had a profound impact on our company, we were able to guarantee the Ministry deliveries of translations up to 2250 words within 24 hours of ordering and we arranged specialist interpreting services, sometimes with just a day’s notice.
At an exceptionally tense and historic moment for the whole world, communication by the Ministry required, as never before, absolute precision and flexibility: SMG Medical is proud to have met these requirements, partly thanks to the organisation of work with continuous backup to support all the translators, interpreters and project managers, with reinforcements to hand in the event of peak workloads or replacements for staff in self-isolation for COVID-19.
The peak workload was reached when the Ministry, satisfied with our work and with increasing volumes of translation required for the G20, requested an extraordinary conversion of the tender: from that moment on, we provided the Ministry of Health with English translations of institutional press releases, articles and news, with peaks exceeding 120,000 words on urgent delivery.
GHt Alliance de Gironde: the multi-ethnic challenge of a large french hospital group
Response within a few hours, over 30 languages guaranteed
Our well-established multinational presence and the terminology research that we regularly conduct in medical science qualify us to work in different countries, for clients both big and small.
In 2021, Studio Moretto Group signed a contract to provide translations for ‘Alliance de Gironde‘ Hospital Group (GHT), a major French hospital complex. The translation service was intended, in particular, for the hospitals in Bordeaux, Perrens, Arcachon, Libourne and Cadillac, with more than 30 languages guaranteed in combination with French.
Major languages include: English (including Pidgin English, which includes Nigerian Pidgin English, Chinese Pidgin English, Hawaiian Pidgin English, Queensland Kanaka English, and Bislama), German,
Albanian, Arabic, Armenian, Bulgarian, Cambodian, Chinese, Croatian, Spanish , Italian, Georgian, Macedonian, Mongolian, Urdu, Persian, Portuguese, Romani, Romanian, Russian, Tamil, Serbian,
Syrian, Turkish, Vietnamese and Twi.
In addition to the organisational effort required to manage a wide variety of languages, providing services for a large hospital group involved very tight turnarounds, as short as three to five hours.
SMG Medical met this challenge successfully because it has a well-established network of trusted translators, even in rarer languages, such as Romani or Twi, which is the result of the relationships that the company has built for over twenty years with individual translators and with representatives of the ethnic groups present in the countries in which it operates. Having a Romani translator available in three hours is not only the result of an economic promise, it is above all the result of a human relationship built on respect.
Punctuality and precision have always been values of our management, allowing us to meet customer needs by delivering translation that meets the highest standards in terms of quality and terminology
and which, consequently, contributes to assisting the patient in all stages of their hospital stay.
SMG Medical has been chosen by:
- GHT Alliance De Gironde Regional Hospital Group (France)
- University Hospital Bordeaux (France)
- German Red Cross (Germany)
- Charles Perrens Hospital (France)
- Arcachon Hospital (France)
- Istituto Zooprofilattico Sperimentale (Italy)
- Libourne Hospital (France)
- Cadillac Hospital (France)
- ASST Fatebenefratelli-Sacco (Italy)
- Consorzio Cliniche Odontoiatriche (Italy)
- Istituto Clinico S. Anna. S.p.A. (Italy)
- Medical Services Srl (Italy)
- Spedali Civili of Brescia (Italy)
- Ministry of Health (Italy)
- Regional Health Authority of Tuscany (Italy)
- Metropolitan City of Milan Health Protection Agency (Italy)
- Brescia Health Protection Agency (Italy)
- FNOVI – Federazione Nazionale Ordine Veterinari Italiani (Italy)
- Italian National Institute of Health (Italy)
- INAIL (Italy)
- University of Greifswald – Department of Medical Sciences (Germany)
- Complutense University of Madrid – Department of Medicine, Biology and Health Sciences (Spain)
- University of Brescia (Italy)
- Associazione Culturale Nazionale Onlus (Italy)
- Medicus Mundi (Italy)
- Wolters Kluwer Health (Italy)
- Amel Medical Division Srl (Italy)
- UVD Robots ApS (Italy)
- Bioservice S.p.A. (Italy)
- Fisioair Srl (Italy)
- HSD Europe Srl (Italy)
- General Topics Srl (Italy)
- HSD Europe Italia Srl (Italy)
- LM Medical Division Srl (Italy)
- Mesa S.p.A. (Italy)