Confidentiality and classified information in our language services

Data Security Procedures and Handling of Classified Information

Studio Moretto Group provides language, translation, and interpreting services, backed by systems and procedures that ensure the proper handling of information classified in Italy as Restricted, Confidential, Secret or Top Secret according to NATO, EU or other corresponding security classification systems.

The security system is thoroughly detailed in the “Confidentiality and Business Continuity Plan” report, which can be provided to the client upon request.

SMG processes, stores, and secures acquired information, including translations, using a technology and procedure system designed to minimise the risk of data loss or breach across various threat scenarios. This security system includes, for example, backup measures, office access control, and disaster recovery procedures.

Provisions for Handling Classified Information

The Project Manager assigned to oversee your language, translation, or interpreting service ensures compliance with the following provisions for handling classified information:

• Procedures for managing information classified asRestricted, Confidential, Secret or Top Secret, including specific security clearances (NOS and NOSI).
• SMG’s corporate protocol on Confidentiality and Business Continuity Plan.
• National information security regulations applicable to SMG and the client’s respective countries.
• Additional clauses specified by the client in tender agreements.
• Confidentiality clauses (NDAs) in employment contracts for personnel handling sensitive information. 

Procedures for data security and for handling classified information

Confidentiality and protection of personal data

Aware of its responsibilities in handling the information it obtains, Studio Moretto Group guarantees the utmost confidentiality in all its language, translation and interpreting services through use of its special internal data security system.

As a provider for the Armed Forces, SMG uses special systems and procedures for producing confidential and secret documents.

Ordinary security procedure

• Material and all documentation provided by clients containing classified information can only be accessed by the personnel responsible, who have been properly trained and informed about data handling and the risks involved.
• Paper files are stored inside a special fireproof safe, housed in a safety deposit room;
• Digital material is handled by means of computer systems which are accessible only to persons with the corresponding access credentials;
• Protection on the Internet through the use of firewalls and anti-virus software;
• Three backup systems: on disc, redundant servers and through remote backup, offering fast data recovery. The company also has Disaster Recovery procedures.

Security Clearance Procedures

For the handling of information classified as Top Secret, the client may require the use of personnel with Security Clearance and a corporate structure with Industrial Security Clearance.

 

Extraordinary Security Procedure

This procedure applies to translation and interpreting services for which the client requires extraordinary measures and is aware that such measures involve longer implementation times and higher costs. The application of this procedure requires the approval of a specific timing and cost estimate. The management of work subject to this procedure is the responsibility of SMG’s Extraordinary Security Officers. The description of this procedure, access to systems, data and information that they deal with is reserved for the personnel responsible.